Back in January, Sonam Kapoor‘s husband Anand Ahuja had made a complaint against an international shipping company on Twitter for their customer service. Now, after a month, the company had ousted Anand for allegedly using a doctored invoice, a bid which is apparently used to avoid paying taxes and custom duty.
Ahuja tweeted, “Does anyone know someone at @MyUS_Shopaholic – I’ve been having HORRIBLE experience recently. They are holding items improperly, rejecting formal paperwork & refusing to acknowledge any reasoning.”
Now the company asserted that the invoices shared by Anand had up to 90 per cent less value compared to what he had paid for the goods. “The doctored invoices list prices that were up to 90% less than what he paid for the goods. While our policy is to do our best to rectify any customer issues, we have a duty to uphold regulatory compliance,” the tweet read.
The tweet also mentioned, “This is not a matter of customer service quality, new policies, or holding items improperly as was tweeted. Mr.Ahuja misrepresented the price he paid for sneakers purchased on eBay which would result in him paying less duties and taxes”.
They added. “Put very simply, we have a legal obligation to provide accurate information when sending international shipments. Both MyUS and Mr. Ahuja are subject to international export rules, and we intend to follow them.”
Later, Anand responded, “You should watch your baseless slandering- you were the ones that refused to validate PDF receipts & bank statements just so you could overcharge me and hold my goods longer to earn late fees,” his tweet read.
